Who we are

Aerocom Technology PTY LTD is committed to protecting the privacy of our clients, customers, and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the Australian Privacy Act 1988 and other applicable laws.

Information We Collect

We may collect the following types of information:

  • Personal Information: Such as your name, email address, phone number, company name, and other contact details.
  • Technical Information: Including IP addresses, browser types, and usage data related to our website or services.
  • Payment Information: If applicable, your payment details for transactions made through our services.

How We Collect Information

We collect information through:

  • Direct interactions (e.g., forms on our website, inquiries via phone or email).
  • Automated technologies (e.g., cookies and tracking mechanisms on our website).
  • Third-party sources that you have authorized to share your information with us.

Use of Your Information

We use your information to:

  • Provide our IT services and support.
  • Communicate with you regarding services, updates, and offers.
  • Improve our website, products, and user experience.
  • Comply with legal obligations.

Disclosure of Information

We may disclose your personal information to:

  • Our employees, contractors, and third-party service providers to perform services on our behalf.
  • Legal authorities if required by law.
  • Other parties with your explicit consent.

Data Security

We implement robust security measures to safeguard your personal information. While we strive to protect your data, no transmission or storage system can be 100% secure.

Your Rights

You have the right to:

  • Request an update, or correction to your personal information.
  • Withdraw consent for certain uses of your information.
  • Lodge complaints regarding our handling of your data with the Office of the Australian Information Commissioner (OAIC).

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyse website traffic. You can manage your cookie preferences through browser settings.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as needed. Changes will be posted on our website with a revised effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, you can reach us at: support@aerocom.net.au